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Testimonies - Bela Nova

Your home and family away from home

It’s been 9 years with a total of 8.668 patients, hosted and treated, as of September 2021. This trajectory allows us to call ourselves EXPERTS in health tourism.

Your home and family away from home

It’s been 8 years with a total of 7,822 patients, hosted and treated, as of April 2021. This trajectory allows us to call ourselves EXPERTS in health tourism.

Success cases in high complexity patients

Since 2017 we have hosted more than 100 bone marrow transplant patients, with 100% positive results.
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Darisney Vanegas / Alan Rodríguez

Darisney Vanegas Maestre / Alan Rodríguez VanegasAbout 2 years ago we came to Bela Nova. At first our thinking was to stay for a long 1 month, trusting that my son's tumor, the reason we came, was nothing more than just a scare. At that time Alan, just 2 years old, had a tumor on his face and a lump in his throat. The exams began and at two weeks almost 3, he was diagnosed with cancer and even metastasis. The news was not pleasant at all, it was devastating and knowing that we would be a year and more away from home, away from our loved ones was frustrating. However, everyone's support in Bela Nova came from a family. Both the girls in the bathroom, as well as the receptionists, Doña Luz Marina, Johanna and more were a support, a shoulder to cry on, a strong hug in moments of weakness. Johanna was a great help for my husband's stay, since I could not be alone with the child and he had had to give up his job in order to stay with me. They allowed us to decorate the entire apartment to make Alan feel more at home, all those paint-stained blankets all that mess of music held us while we danced with Alan they brought us details of joy, they always brought us a smile from the depths. Also in Bela Nova we were able to meet amazing people with hearts bigger than the ocean. People who became our family in Cali, despite having spent 2 Christmases away from home, they made an effort to do their best and give us a beautiful Christmas. With all my heart I thank the entire Bela Nova team for so much love, dedication and of course all the effort made for an excellent service. Thanks to AZV insurance for absolutely everything and thanks to those people who, despite their circumstances, always have a smile, a hug and a word of encouragement for those who need it. Bela Nova is a recovery center, but it is also a great family and not of blood, but of love.
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Michell Joanna Edwards

Michell Joanna Edwards

Our stay at Bela Nova is always wonderful, every time we visit them they treat us like family, we feel comfortable and happy. Bela Nova is a place which I recommend for everyone.

The people of the hotel are always very kind and respectful with the clients, they are all very attentive and friendly.

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Fanny Mercado e Hijas

Fanny Mercado e Hijas

Just words of thanks for being at the Bela Nova Recovery Center, where your guests matter SO MUCH. Everything they offer is true and more. Excellent breakfasts, very good cleaning not only in the rooms but also in the common areas, any question is answered with warmth "EXCELLENT HOTEL" from its reception and all the staff has the best attention, all are attentive, gentle and affectionate people.

We thank you with all our hearts for making us feel that we were at home.

Thank you very much that my God Bless you.

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Ximena Andrea Muñoz

Ximena Andrea Muñoz 

My experience has been very positive in Bela Nova since all the people who work in this place have treated me excellently, they are always very helpful and the administrative staff always very cordial; I received support from the spiritual side, giving words of encouragement and a lot of prayer, as well as in the bathroom, the room always clean, the breakfast always delicious, the security guys are very attentive, they are always there if I need something. The administration has been very charismatic with me, when they do an event they always take me into account. Finally, I was happy to be in this place.

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Iraida Villegas / Isabella Hernandez

Iraida Villegas / Isabella Hernandez

My wonderful experience in the Bela Nova recovery center, since 2017, which was my first visit, to start the treatment of my 6-year-old daughter Isabella Hernandez who has a diagnosis of subglottic stenosis plus cerebral palsy, it was incredibly wonderful, I never thought that I could feel so pleased, as if I were at home; From the reception at the airport by Bela Nova staff, it was surprising to see such pleasant attention. Feeling the support and trust that all the staff gives us is something that motivates us a lot to continue being part of the guests. My most sincere words of gratitude to the entire Bela Nova family and especially to Mrs. Johanna Carvajal who is the greatest example of a guide within this wonderful home. God continue to form them as an example to follow.

Thank you, thank you and a thousand times thank you.

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Sherry Ann Jacobs

Sherry Ann Jacobs

My testimony and my thanks… God bless you Bela nova, I thank Bela nova because it has not only been a recovery center, but it became my home. A place where I can rest comfortably that, if the power goes out, the plant is automatically activated and I have been able to enjoy listening to my music via Wi-Fi service. I am grateful that when my brothers came they were able to stay with me in my room. Bela nova has helped me have a simple life. I am grateful for the transportation service that takes me and brings me to the clinic. Arbey and Sebastián have been very aware of me. At breakfast Shirley is always attentive to help me. Goalkeepers Wilmer and Alejandro have been very attentive to me. I am grateful for the details that Bela Nova had with me on my birthday. Vanessa is a good masseuse. Although I have a special health condition, I continue to fight to be a better person every day, I have a lot to thank Bela nova, the Valle del Lili Clinic, my health insurance and God. I am very satisfied. Thanks.

Estamos aquí para ti, contacta directamente al anfitrión para cualquier información adicional que necesites.

Hand in hand with the best

We work as a team with the best clinics and facilitators in the city, to provide you with a complete experience, both in your medical procedures and in your recovery.